Elias Villaverde, Director, Revenue Cycle Analytics Automation, AdventHealth
Andrew Woughter, RPA Consultant, Finvi
Randi Haseman, Writer, Events and Custom Content, Becker's Healthcare
This panel will explore the intersection between human expertise and technological innovation in optimizing revenue cycle management. The discussion will focus on the best practices for integrating bots and automation into revenue cycle workflows to improve efficiency, accuracy, and productivity. The panelists will also address the potential challenges and limitations of relying solely on technology and the importance of preserving the human touch in revenue cycle management. Ultimately, the panel will provide insights into how healthcare organizations can strike a balance between leveraging cutting-edge technology and nurturing the human expertise necessary for successful revenue cycle management.