Jeff Stewart, Vice President Strategic Finance and Analytics, CHRISTUS Health
Judith Wolfe, MD, Enterprise Associate Chief Experience Officer and Academic Emergency Physician, Cleveland Clinic
Joanne Mizell, Chief Operating Officer, Banner|Aetna
The panel titled "Patient Experience 2.0: How to Reach Patients in 2024 and Beyond" will focus on exploring the emerging trends and technologies that are driving the next generation of patient experience. The panelists will discuss how the patient experience is evolving, the importance of data analytics and personalization, and how providers can leverage digital technologies to enhance patient engagement and satisfaction. The panel will also cover how healthcare organizations can create a seamless and connected patient journey across different touchpoints and provide patient-centric care to improve outcomes.