Teresa will provide a real-time, real-world case study where she gets candid about how her team at Silver Cross Hospital, in New Lennox, Illinois, develops and executes their strategy to improve patient access to digital technology. She'll answer:

• How does Silver Cross Hospital prioritize which solutions to implement first and why in their digital journey?
• How is Silver Cross Hospital tracking the impact and success of digital investments?
• Why is it so critical to allow people to "self-serve" throughout the healthcare journey and how is Silver Cross implementing this in their strategy?